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Frequently asked questions

Is the AIB digital banking app secure?

Yes. The AIB digital banking app uses layered security measures including biometric login (face or fingerprint), secure PIN access, one-time passwords (OTPs) for transactions, and end-to-end encryption to help protect your data and accounts.

Can I send money using the AIB digital banking app?

Yes. You can transfer money between your own AIB accounts, to other AIB customers, to local banks across Afghanistan, and internationally through the app.


What can I do with the AIB digital banking app?

You can manage beneficiaries, make transfers, with transactions, request services such as cheque books, view and download statements and stay in control of your everyday banking. More feature will be added in future.


How do I get started with the AIB digital banking app?

See the signup steps above then download the AIB digital banking app from the App Store or Google Play and follow the on-screen steps to log in and start banking digitally.

Are international transfers supported in the app?

Yes. The app allows you to create and manage international beneficiaries easily, making it simple to send money abroad directly from your digital banking account.

Is the AIB digital banking app secure?

Yes. The AIB digital banking app uses layered security measures including biometric login (face or fingerprint), secure PIN access, one-time passwords (OTPs) for transactions, and end-to-end encryption to help protect your data and accounts.

Can I send money using the AIB digital banking app?

Yes. You can transfer money between your own AIB accounts, to other AIB customers, to local banks across Afghanistan, and internationally through the app.


What can I do with the AIB digital banking app?

You can manage beneficiaries, make transfers, with transactions, request services such as cheque books, view and download statements and stay in control of your everyday banking. More feature will be added in future.


How do I get started with the AIB digital banking app?

See the signup steps above then download the AIB digital banking app from the App Store or Google Play and follow the on-screen steps to log in and start banking digitally.

Are international transfers supported in the app?

Yes. The app allows you to create and manage international beneficiaries easily, making it simple to send money abroad directly from your digital banking account.

Is the AIB digital banking app secure?

Yes. The AIB digital banking app uses layered security measures including biometric login (face or fingerprint), secure PIN access, one-time passwords (OTPs) for transactions, and end-to-end encryption to help protect your data and accounts.

Can I send money using the AIB digital banking app?

Yes. You can transfer money between your own AIB accounts, to other AIB customers, to local banks across Afghanistan, and internationally through the app.


What can I do with the AIB digital banking app?

You can manage beneficiaries, make transfers, with transactions, request services such as cheque books, view and download statements and stay in control of your everyday banking. More feature will be added in future.


How do I get started with the AIB digital banking app?

See the signup steps above then download the AIB digital banking app from the App Store or Google Play and follow the on-screen steps to log in and start banking digitally.

Are international transfers supported in the app?

Yes. The app allows you to create and manage international beneficiaries easily, making it simple to send money abroad directly from your digital banking account.

Setting up AIB Banking is simple

Download the app now

View all your balances, send money locally or abroad, and log in securely using biometrics or a PIN. Available in Dari, Pashto, and English.

Download the app now

View all your balances, send money locally or abroad, and log in securely using biometrics or a PIN. Available in Dari, Pashto, and English.

Download the app now

View all your balances, send money locally or abroad, and log in securely using biometrics or a PIN. Available in Dari, Pashto, and English.