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Find up-to-date information on the bank’s services and branches

  • The bank is currently reviewing its services on a daily basis as we transition back to normal operations. The validity of this information is assured each day.
  • This information is current as of:
    Last updated:
  • After continued assessment of the current situation with our various stakeholders (and in particular the needs of our clients), and receipt of guidance from the central bank, DAB, we provide you with the current update regarding our services:
  • Branches
  • Branches continue to operate with limited services, subject to availability of cash notes, and in accordance with the limits set by the Central Bank DAB. (full list and addresses is included below).
  • Corporate Clients
  • Domestic Transfers - DAB has now allowed banks to resume the processing of domestic transfers for Corporates (and individuals). We have resumed processing these domestic transfers from today.
  • Withdrawals – DAB has directed banks to process cash withdrawals for corporate clients, with the following restrictions and conditions:

    1. Withdrawal has to be for payment of rent, salaries or daily operating expenses.
      Documentary evidence must be presented.
      Only up to 20% of the said expense can be withdrawn per week.
      Withdrawals can only be effected / paid in Afghanis (Afn).
  • AIB will start honouring withdrawals for corporate clients following the above said conditions.

  • Due to logistical challenges over the past weeks, and expectation that cash notes will not be supplied at this stage to provinces, availability of cash is expected to be initially limited to Kabul. Our provincial branches are operating an even more limited basis, and ability to meet withdrawals will depend on availability of cash notes even within the limits above
  • Outgoing international transfers for Corporate clients are not yet permitted by DAB.
  • Processing of incoming international transfers depend on the compliance approval procedures of our international correspondent banks. If approved by them, funds will be credited to our corporate customers’ accounts.
  • Individual Clients
  • DAB Withdrawal Limits
  • The below limits set by DAB continue to be in force:
    1. US Dollars: USD200 per customer per week
      Afghanis: Afn 20,000 per customer per week
      Other currencies: USD equivalent of USD200 per customer per week

  • Cash deposits and domestic transfers in Afn (subject to legitimate justification for the transfer) will continue to be processed.

  • Due to logistical challenges over the past weeks, and expectation that cash notes will not be supplied at this stage to provinces, availability of cash is expected to be initially limited to Kabul. Our provincial branches are operating an even more limited basis, and ability to meet withdrawals will depend on availability of cash notes even within the limits above

  • Outgoing International transfers will be resumed once we have the ok from our correspondent banks, and subject to their risk appetite and procedures. Currently transfers are not yet being processed.
  • Processing of incoming international transfers depend on the compliance approval procedures of our international correspondent banks. If approved by them, funds will be credited to our customers’ accounts.

  • As previously stated, our intention is to return to full operations as soon as possible, but there are likely to remain constraints on our ability to do this in the short term.
  • We once again thank our clients and business partners for your continued patience and understanding during this period of reduced services.


  • Branches that are currently open:

  • Branch Address
    AIB MAIN BRANCH Kabul,Afghanistan
    AIB MAZAR BRANCH Mazar-e-Sharif, Afghanistan
    AIB KANDAHAR BRANCH Kandahar - Afghanistan
    AIB HERAT MAIN BRANCH Herat, Afghanistan
    AIB JALALABAD BRANCH Jalalabad, Afghanistan
    AIB SHAHR-E-NAW BRANCH Kabul,Afghanistan
    AIB HAIRATAN BRANCH Hairatan, Afghanistan
    AIB HEAD OFFICE BRANCH Kabul ,Afghanistan
    AIB MIRWAISE MAIDAN BRANCH Kabul ,Afghanistan
    AIB KHAIR KHANA BRANCH Kabul, Afghanistan
    AIB MAZAR MAIN BRANCH Mazar-e-Sharif, Afghanistan
    AIB TAIMANI BRANCH Kabul, Afghanistan
    AIB KHOWST BRANCH Khowst, Afghanistan
    AIB KARTE NAW Kabul, Afghanistan
    AIB POL-E-CHARKHI BRANCH Kabul, Afghanistan
    AIB JADA-E-MAIWAND BRANCH Kabul, Afghanistan
    AIB Daudzai Business Center Branch Kabul, Afghanistan
    AIB DASHT-E-BARCHI BRANCH Kabul, Afghanistan
    AIB KARTE-SEH BRANCH Kabul, Afghanistan
    WAZIR AKBAR KHAN BRANCH Kabul, Afghanistan
    UNOCA BRANCH Kabul, Afghanistan
    AIB KANDAHAR AINO MINA Kandahar, Afghanistan
    AIB Arzan Qimat Branch Kabul, Afghanistan
    AIB KUNDUZ BRANCH Kunduz,Afghanistan

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Why choose AIB?

Our Vision

We aspire to remain the most reputable financial institution and bank of choice in Afghanistan.

Our Mission

Our mission is to foster economic development in Afghanistan, to be a catalyst for growth, and ultimately contribute to the prosperity of the country and its people.

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